Well it happened. I missed a day blogging. But I didn’t miss a day reflecting! I still did lots of that, and just literally ran out of time yesterday before I could post anything. So I’ll be combining my thoughts on Wednesday May 20 and Thursday May 21 in this post.
These last two days have been really hands on in exploring the vocational education system. Wednesday started with a sit down with the compliance and quality control folks for the ROC. In the U.S. these would be our accreditation folks, as well as those regulatory people on our campuses keep us honest with our learning outcomes and objectives. The meeting demonstrated the similarities between our systems of higher ed administration – where the government (who provides funding) wants to know that education is being administered to a certain standard (quality). There are teams of people hired to coordinate this centrally, with people within each of the colleges serving as liaisons back to the central office. What is really interesting, and something that supports student success in my opinion, is how deep the compliance area goes into the classroom. When a student’s attendance is too low, the compliance area knows about it – and wants answers. Funding is given to each student by the government, sometimes a significant amount. It is expected that students will take that funding to be students, full time, 40 hours a week, and not work other full time jobs. That money doesn’t necessarily meet the needs of students however, but there are government loans available at rock bottom interest rates (.012%). Funding is also given to the college’s based on enrollment – which creates a problematic incentive to keep students enrolled, whether it is in their best interest or not. This is why the compliance office has changed their funding model so that this dynamic doesn’t exist.
Everyone I have spoken to seemed to recognize a shift in public and government sentiment related to funding higher education. They have a long way to go before “education is a private good” mentality sets in, but I see Holland on their way there. A law was just passed that limited funding for students who want to continue their education from lower level high school through university. As I mentioned before, in Holland the line between high school and university is not always a straight one – and it can take some time to navigate the layers of the system. That time costs money – and the government is not as willing to fund it anymore. I met with the equivalent of a grants coordinator for the ROC – but I’m not sure I have much to say about that.
I have to use this post to make some observances about faculty (teacher) behavior in the U.S. vs. Holland. Caveat: my observations are limited to my experience – here and in the U.S., so this is in no way scientific. But my blog, my words haha. While there are similarities, I think there exists an ethos of care and responsibility for student success that doesn’t exist in the U.S. I think faculty in the U.S. are very particular about non-inteference of administration in the classroom. Faculty have dominion over the classroom, and I think they should. But that has to mean more than just teaching content. Where Holland gets it right (at least at the ROC colleges I’ve experienced), and where the student care comes in, is in the web of support built around students by the teachers. Teachers not only teach, they are mentors of at least 5-6 students each. I will meet with students during a mentor session next week and get their thoughts, but the literature is consistently clear that faculty involvement is the #1 factor in determining student persistence and success in college. As someone who manages student conduct, of course I have been exploring that work here. What I discovered is that all student conduct matters, from fights, to academic dishonesty, is handled first with the teachers, mentors, and a “care coordinator” (also a teacher) before it ever gets to the “student affairs” area. That’s a beautiful thing. Teachers here know students personally, and use that personal knowledge to support them in and out of the classroom. They serve as a coach, counselor, and mentor to students. It’s expected of them.
In the states I believe our teachers care a great deal about students (some more than others), but something is blocking the level of involvement in students’ lives that I witnessed here. It could be a) lack of confidence or competence in supporting students, b) lack of time – with large course loads with hundreds of students, this type of involvement is admittedly tough, or perhaps c) lack of commitment to students, or understanding of how important their role is as faculty. Whatever the reason, I wonder how we (as employees of our colleges) can encourage and expect more faculty involvement in the lives of our students. I cannot overstate the importance and impact of truly engaged faculty. We have many examples at Oakton, and we need to use data and relationships to understand what the best of our teachers are doing to keep students coming back and succeeding. Then we need to insist that others do it. If faculty want to have dominion over the classroom, then they need to own that in every way possible. That means not sending every “troubled student” to someone else to “fix them,” or it means managing your class more directly, not filing conduct complaints for “disruptive behavior” for minor infractions or disruptions.
My most productive meeting came with a colleague who is more closely aligned with student support services as I know it. The Studie & Loopbaancentrum (SLC). This loosely translates to Study and Career Center. If the first line of teachers and mentors fails to adequately help a student, or if other needs arise, they can be referred to the SLC. I noticed quickly they do a lot of what student affairs does in the U.S.: the center helps support student social and emotional problems (counseling center), studying habits (learning/academic support center), wanting to transfer (advising), disabilities (disability services), discipline (conduct), and career counseling. There is also a social worker that works with students who need additional support from community agencies/resources. You may be wondering about tutoring or remedial services, as I sure did. That again falls back on the individual colleges and…(you guessed it) teachers, to come up with solutions and additional support for the students. The decentralized nature of the discipline system, and the colleges each handling their own “stuff” does create challenges with administering services equitably and/or consistently. However, that is sometimes managed by regular meetings of the management of the different areas within the colleges. This provides some degree of consistency and coordination.
On Wednesday I experienced another first! I drove in Holland. All by myself. My host’s idea. Crazy right? I dropped Jerome off, with his trusting spirit haha, so he could manage a softball clinic near his house, and then I took off by myself with the help of “Tom Tom” (the GPS device) and made my way to Utrecht. Driving was interesting, but familiar. I am a good driver (I think, mom fix your face), and I drive stick well – so I did ok. Once I got going I did well – and it was nice to “learn” the city differently as I was paying more attention to signs and intersections and people. In addition to meeting with the folks from compliance and grants, I got to check out another college; this time the Beauty College. When we first arrived to Holland the Director of International Programs said that “you would know” when you were in a particular college; the smells, the sights, the students, would give it away. He wasn’t lying.
The Beauty College had a personality all it’s own. It was heavily female dominated, though in the hair styling program there are a few men. A faculty member greeted us, a man of Indian descent it seemed, who had amazing hair. He then introduced us to our own personal beauticians…we were about to get facials and a manicure or massage. Can you say #readdddyyyyyyyy! It was my first facial and their first time working on a man. I felt honored to be a part of these students education. As is the ROC way, these were students who need to practice, and who better than us!? It’s not too different from beauty schools and barber colleges in the U.S. Thank you Laura and Amber for being kind, connecting personally with me, and for being consummate professionals (at only 19 and 17 respectively.) And thanks for the DJ recommendation!
On Thursday I got to interact a bit more with students at the Utrecht Sports College location, and got to see them play volleyball as part of a rotation of activities. The facility (as have been many others) was state of the art. The skill at playing however was not! It was entertaining nonetheless.
I also got to step into an entirely different world, the Creative College. Here students work on media, art and design, and graphic design as well. There is a cohort model used in this college, where students (all of whom are Level 4 and level 4 only for four years) come in and take courses together based on their year. Even without that structure, each of the colleges group people based on their professional interests/paths, and therefore the people in the colleges tend to have similar attitudes and even mannerisms.
You begin to be able to tell who is in what college by what they wear, who they associate with, or what they look like. On the one hand it creates some powerful connections between the students, on the other I worry about what is loss in the intersectional and interdisciplinary experiences that could be if everyone studied together. Jerome and I talked about that and he told me there were exploring options for students to take electives in other colleges, to expose them to other interests and skills. I’d like to see more structure and cohorts at my college, though it is challenging with such a large population of part-time students who go at different paces. But perhaps there is a solution somewhere for that. The students in the creative college seemed more tech savvy, bookish, and “artsy,” and I enjoyed seeing their work. Very talented.
On a personal note, I’m still tired, but still thriving. Wednesday night was a chill night where I just rested upstairs while Jerome went to a training, and Sandra hosted one of her friends. It was important for me to take that break and do something “routine” to center myself. Thursday night, after work at both sites for the Sports College, we did dinner at home – another amazing meal. Following that Jerome took me to a colleagues house in Utrecht. I was invited to go to a live jazz concert at this new venue in downtown, and I was all over it. The lady who invited me works at the Sports College and was going to be singing. So I invited Marc (the colleague now friend) and he said yes! His place, which he just sold, was amazing. The views overlooking the city and the canals were out of a picture book.
We talked about real estate, and what’s next for him. He will be traveling to the U.S. in July – I think I have him on the hook to make Chicago his home for 3-4 weeks. I’d love to return his hospitality. We walked together through the city, past the train station, and through the really modern side of Utrecht.
We arrived at the Tivoli – Van Den Burg, which is a beautiful performing arts center that could put the Kentucky Center (in Louisville, KY) to shame.
We walked up more flights of stairs than I care to remember to the area where the performance would be. The large brass band was made up of university and conservatory students. Then there was an acapella group who sounded like Take 6, though they were all white (Dutch) and a mix of men and women. They were incredible, and clearly well practiced with the band. To top it off there was a famous Dutch trumpet player who joined in and it was mesmerizing. After a few sets, complete with visuals on a big screen behind the band, Karen (the lady who invited me to the show) was STUNNING. Beautiful red dress, amazing stage presence, and a voice that could hang with any soul/jazz/pop singer out there.
After the concert and many beers, Marc and I walked back through Utrecht, to the train station, where I rode back to Amersfoort where Jerome picked me up and we went home. I’ve been a zombie today – so tomorrow, I’ll talk about today!